NEVER go with Dish Network!!!! They stole almos...
A DISH customer review by GetHuman user GetHuman-318712 from November 11th, 2017
Background on GetHuman-318712's case
GetHuman: GetHuman-318712 - can you tell our other DISH customers when your case took place?
GetHuman-318712: Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-318712 a list of common DISH problems)
GetHuman-318712: "Complaint" was why I was trying to call.
GetHuman-318712's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-318712: NEVER go with Dish Network!!!! They stole almost *** hundred dollars from my Checking Account!!! When all I did was call to find out about cable tv and internet sevice, they lady i spoke with told me it was a One dollar fee for applying that would be refunded.....when i said i was not interested she said i would get my dollar back, they charged my card almost *** dollars and it took me all day of fighting and waiting *-* business days to be refunded!!! HORRIBLE CUSTOMER SERVICE!!!!!!
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
GetHuman-318712: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-318712: I'd give them a five out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
GetHuman-318712: For that I would say four out of five.
GetHuman: And finally- any advice for other DISH customers?
GetHuman-318712: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-318712 taken from his DISH customer service problem that occurred on November 8th, 2017.