DISH: No direct human here - however this is the only...

A DISH customer review by GetHuman user ~Canada Helps from November 9th, 2017

Background on ~Canada Helps's case

GetHuman: ~Canada Helps - can you tell our other DISH customers when your case took place?
~Canada Helps: Yes I can. It was morning, on November 5th.
GetHuman: Did you reach out to DISH, and if so, how?
~Canada Helps: I used the 800-333-3474 number I found for on the GetHuman DISH customer phone number page I was on: DISH Customer Service Phone Number
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~Canada Helps a list of common DISH problems)
~Canada Helps: "Payment Arrangement" was why I was trying to call.

~Canada Helps's review of DISH customer service

GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Canada Helps: No direct human here - however this is the only contact number from out of country that works - this number is for "Conflict Resolution" - To be determined if they call me as yet???
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~Canada Helps: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Canada Helps: I'd give them a five out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~Canada Helps: For that I would say four out of five.
GetHuman: And finally- any advice for other DISH customers?
~Canada Helps: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Canada Helps taken from his DISH customer service problem that occurred on November 5th, 2017.

DISH

2.56 of 5 stars | 244 reviews

~Canada Helps's DISH Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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