Complaint for DS Waters of America Inc.

A DS Waters of America Inc. customer review by GetHuman user GetHuman41510 from December 7th, 2017

Background on GetHuman41510's case

GetHuman: GetHuman41510 - can you tell our other DS Waters of America Inc. customers when your case took place?
GetHuman41510: Yes I can. It was afternoon, on November 28th.
GetHuman: Did you reach out to DS Waters of America Inc., and if so, how?
GetHuman41510: I used the 770-933-1400 number I found for on the GetHuman DS Waters of America Inc. customer phone number page I was on: DS Waters of America Inc. Customer Service Phone Number
GetHuman: And which of these common DS Waters of America Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman41510 a list of common DS Waters of America Inc. problems)
GetHuman41510: "Returns" was why I was trying to call.

GetHuman41510's review of DS Waters of America Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's DS Waters of America Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman41510: Complaint for DS Waters of America Inc.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman41510: I keep getting extra water (different from my order) and the water bottles are left outside in the public (versus outside of my apt door!).
GetHuman: Let's quantify your experience contacting DS Waters of America Inc.. On a scale of 1 to 5, how easy is it go get help on a DS Waters of America Inc. problem?
GetHuman41510: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman41510: I'd give them a one out of five on communication.
GetHuman: And what about DS Waters of America Inc.'s ability to quickly and effectively address your problem?
GetHuman41510: For that I would say two out of five.
GetHuman: And finally- any advice for other DS Waters of America Inc. customers?
GetHuman41510: Call them early in the day or late. Don't forget any personal or account information you might need for DS Waters of America Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman41510 taken from his DS Waters of America Inc. customer service problem that occurred on November 28th, 2017.

DS Waters of America Inc.

1.00 of 5 stars | 5 reviews

GetHuman41510's DS Waters of America Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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