DTE Energy Reviews

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DTE Energy

They might as well be robots. They pass the buck and always make it sound like you are the village idiot.....

DTE Energy

Waited 10 minutes when call through the regular customer service prompts estimated a 1 1/2 hour wait. Worke...

DTE Energy

Thanks for the tip...their automated problem-reporting page did not a comment or description field & the na...

DTE Energy

Was disappointed but I understood, even though I was scared out of wits that my whole neighborhood would go...

DTE Energy

Always expect 30+ minutes OR code a callback (usually 60+ minutes), though callbacks don't always work/connect

DTE Energy

I first called 734-302-4800 and was given another number: 1-800-477-4747, waited 10 minutes. When answered...

DTE Energy

Got put on hold for a few minutes only to find out that due to high call volume they could not take my call...

DTE Energy

On 6/17/2013, at about 8:15A.M., a DTE employee came to my door requesting access to the DTE pole in my bac...

DTE Energy

Carla was the representative whom I spoke with on 3/19/2013. She was short and rude. When I told her that I...

DTE Energy

Professional and curteous service is what I received on 2/20/13 from ID#0908. Thank you for handling my acc...
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