DailySale.com: Missing one item sku****

A DailySale.com customer review by GetHuman user GetHuman-thachjs from December 7th, 2017

Background on GetHuman-thachjs's case

GetHuman: GetHuman-thachjs - can you tell our other DailySale.com customers when your case took place?
GetHuman-thachjs: Yes I can. It was morning, on December 1st.
GetHuman: Did you reach out to DailySale.com, and if so, how?
GetHuman-thachjs: I used a help page I found on the GetHuman DailySale.com customer service contact info page: Contact DailySale.com Customer Service
GetHuman: And which of these common DailySale.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-thachjs a list of common DailySale.com problems)
GetHuman-thachjs: "Refund a Charge" was why I was trying to contact.

GetHuman-thachjs's review of DailySale.com customer service

GetHuman: So how would you sum up your experience for GetHuman's DailySale.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-thachjs: Missing one item sku****
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-thachjs: I did not receive SKU ***** on invoice this item was checked off. items * and * was received and these items were checked off. * boxes were not sealed. I open these boxes and octopus was not in them.
GetHuman: Let's quantify your experience contacting DailySale.com. On a scale of 1 to 5, how easy is it go get help on a DailySale.com problem?
GetHuman-thachjs: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-thachjs: I'd give them a five out of five on communication.
GetHuman: And what about DailySale.com's ability to quickly and effectively address your problem?
GetHuman-thachjs: For that I would say five out of five.
GetHuman: And finally- any advice for other DailySale.com customers?
GetHuman-thachjs: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for DailySale.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-thachjs taken from his DailySale.com customer service problem that occurred on December 1st, 2017.

DailySale.com

8.40 of 5 stars | 87 reviews

GetHuman-thachjs's DailySale.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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