Dailymotion: Am trying to Add a video on my playlist but I c...
A Dailymotion customer review by GetHuman user ~20Andy from November 18th, 2017
Background on ~20Andy's case
GetHuman: ~20Andy - can you tell our other Dailymotion customers when your case took place?
~20Andy: Yes. It was evening, on November 13th.
GetHuman: Did you reach out to Dailymotion, and if so, how?
GetHuman: And which of these common Dailymotion customer issues best describes the reason you wanted to talk to them?
(Shows ~20Andy a list of common Dailymotion problems)
~20Andy: "Change plan" was why I was trying to contact.
~20Andy's review of Dailymotion customer service
GetHuman: So how would you sum up your experience for GetHuman's Dailymotion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~20Andy: Am trying to Add a video on my playlist but I can't because it take too long or it doesn't works.*Please can you try to resolve these as so as possible? *Thank You
GetHuman: Let's quantify your experience contacting Dailymotion. On a scale of 1 to 5, how easy is it go get help on a Dailymotion problem?
~20Andy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~20Andy: I'd give them a three out of five on communication.
GetHuman: And what about Dailymotion's ability to quickly and effectively address your problem?
~20Andy: For that I would say two out of five.
GetHuman: And finally- any advice for other Dailymotion customers?
~20Andy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Dailymotion to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~20Andy taken from his Dailymotion customer service problem that occurred on November 13th, 2017.
Dailymotion
3.00 of 5 stars | 6 reviews
~20Andy's Dailymotion Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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