Darden Restaurants: Wife and I visited the RL on Vantage in Dallas...
A Darden Restaurants customer review by GetHuman user GetHuman-293133 from November 9th, 2017
Background on GetHuman-293133's case
GetHuman: GetHuman-293133 - can you tell our other Darden Restaurants customers when your case took place?
GetHuman-293133: Yup. It was afternoon, on November 2nd.
GetHuman: Did you reach out to Darden Restaurants, and if so, how?
GetHuman: And which of these common Darden Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-293133 a list of common Darden Restaurants problems)
GetHuman-293133: "Cancel a reservation" was why I was trying to call.
GetHuman-293133's review of Darden Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's Darden Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-293133: Wife and I visited the RL on Vantage in Dallas. The wife's soup tasted awful. The meal was served out of order. We commented, respectfully, to our server, who gave us 'lip' in response. I have filed a complaint with management and received no response after nearly a month. I expect no compensation, just acknowledgement of the problem and that corrective action is being taken.
GetHuman: Let's quantify your experience contacting Darden Restaurants. On a scale of 1 to 5, how easy is it go get help on a Darden Restaurants problem?
GetHuman-293133: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-293133: I'd give them a two out of five on communication.
GetHuman: And what about Darden Restaurants's ability to quickly and effectively address your problem?
GetHuman-293133: For that I would say one out of five.
GetHuman: And finally- any advice for other Darden Restaurants customers?
GetHuman-293133: Call them early in the day or late. Don't forget any personal or account information you might need for Darden Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-293133 taken from his Darden Restaurants customer service problem that occurred on November 2nd, 2017.