I have no clue as to who I was calling. This n...

A customer review by GetHuman user ~no screen name was displayed, from November 21st, 2017

Background on ~no screen name was displayed, 's case

GetHuman: ~no screen name was displayed, - can you tell our other customers when your case took place?
~no screen name was displayed, : Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to, and if so, how?
~no screen name was displayed, : I used the 888-335-3282 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~no screen name was displayed, a list of common problems)
~no screen name was displayed, : "Change order" was why I was trying to call.

~no screen name was displayed, 's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~no screen name was displayed, : I have no clue as to who I was calling. This number was answered by an automated whatever which gave me the opportunity to win a gift certificate to walmart or chinatown or who knows where. I was then given a number which turned out to be FREE ***. I did not need this information as I am perfectly capable of finding that out MYSELF. Needless to say, I still have not contacted Databazaar who, with regard to my last two transactions with them, have turned out to be the worst company I have had the distinct displeasure to have to deal with.
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~no screen name was displayed, : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~no screen name was displayed, : I'd give them a one out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~no screen name was displayed, : For that I would say one out of five.
GetHuman: And finally- any advice for other customers?
~no screen name was displayed, : Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~no screen name was displayed, taken from his customer service problem that occurred on November 15th, 2017.

1.00 of 5 stars | 2 reviews

~no screen name was displayed, 's Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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