David's Bridal: have tried to contact ** times regardig a refun...

A David's Bridal customer review by GetHuman user ~pissed off from November 26th, 2017

Background on ~pissed off's case

GetHuman: ~pissed off - can you tell our other David's Bridal customers when your case took place?
~pissed off: Sure. It was middle of the night, on November 25th.
GetHuman: Did you reach out to David's Bridal, and if so, how?
~pissed off: I used the 800-823-2403 number I found for on the GetHuman David's Bridal customer phone number page I was on: David's Bridal Customer Service Phone Number
GetHuman: And which of these common David's Bridal customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common David's Bridal problems)
~pissed off: "Change order" was why I was trying to call.

~pissed off's review of David's Bridal customer service

GetHuman: So how would you sum up your experience for GetHuman's David's Bridal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off: have tried to contact ** times regardig a refund and NO ONE will call me back!!!!!!!!!! not to mention this the refund was supposed to be back in my account over a month ago!!!!
GetHuman: Let's quantify your experience contacting David's Bridal. On a scale of 1 to 5, how easy is it go get help on a David's Bridal problem?
~pissed off: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off: I'd give them a two out of five on communication.
GetHuman: And what about David's Bridal's ability to quickly and effectively address your problem?
~pissed off: For that I would say one out of five.
GetHuman: And finally- any advice for other David's Bridal customers?
~pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for David's Bridal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his David's Bridal customer service problem that occurred on November 25th, 2017.

David's Bridal

2.53 of 5 stars | 142 reviews

~pissed off's David's Bridal Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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