DeKalb County Government: I was the one who added this contact, mainly be...
A DeKalb County Government customer review by GetHuman user ~Jim from November 11th, 2017
Background on ~Jim's case
GetHuman: ~Jim - can you tell our other DeKalb County Government customers when your case took place?
~Jim: Yes. It was morning, on November 2nd.
GetHuman: Did you reach out to DeKalb County Government, and if so, how?
GetHuman: And which of these common DeKalb County Government customer issues best describes the reason you wanted to talk to them?
(Shows ~Jim a list of common DeKalb County Government problems)
~Jim: "Local services" was why I was trying to call.
~Jim's review of DeKalb County Government customer service
GetHuman: So how would you sum up your experience for GetHuman's DeKalb County Government customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jim: I was the one who added this contact, mainly because it's almost impossible to find otherwise. But it's a last resort for those who absolutely need to call them. Bad experiences have already been reported widely in web postings. Just be prepared for indifferent, inadequate, and even rude service.
GetHuman: Let's quantify your experience contacting DeKalb County Government. On a scale of 1 to 5, how easy is it go get help on a DeKalb County Government problem?
~Jim: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jim: I'd give them a three out of five on communication.
GetHuman: And what about DeKalb County Government's ability to quickly and effectively address your problem?
~Jim: For that I would say two out of five.
GetHuman: And finally- any advice for other DeKalb County Government customers?
~Jim: Call them early in the day or late. Don't forget any personal or account information you might need for DeKalb County Government to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jim taken from his DeKalb County Government customer service problem that occurred on November 2nd, 2017.
DeKalb County Government
1.00 of 5 stars | 1 reviews
~Jim's DeKalb County Government Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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