Dealextreme.com: I placed a order received an email stating than...

A Dealextreme.com customer review by GetHuman user ~SkeetTasha08 from November 26th, 2017

Background on ~SkeetTasha08's case

GetHuman: ~SkeetTasha08 - can you tell our other Dealextreme.com customers when your case took place?
~SkeetTasha08: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Dealextreme.com, and if so, how?
~SkeetTasha08: I used the 415-799-8870 number I found for on the GetHuman Dealextreme.com customer phone number page I was on: Dealextreme.com Customer Service Phone Number
GetHuman: And which of these common Dealextreme.com customer issues best describes the reason you wanted to talk to them?
(Shows ~SkeetTasha08 a list of common Dealextreme.com problems)
~SkeetTasha08: "Cancel order" was why I was trying to contact.

~SkeetTasha08's review of Dealextreme.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Dealextreme.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SkeetTasha08: I placed a order received an email stating thank you for confirming you received your order I have not received my order so why am I receiving a message saying I did when I haven't I want to know where is my order and why I do not have a tracking number I'm getting very upset with this website you guys took my money and I don't have my order if something doer get done about this I'm going to file a lawsuit with this website.
GetHuman: Let's quantify your experience contacting Dealextreme.com. On a scale of 1 to 5, how easy is it go get help on a Dealextreme.com problem?
~SkeetTasha08: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SkeetTasha08: I'd give them a one out of five on communication.
GetHuman: And what about Dealextreme.com's ability to quickly and effectively address your problem?
~SkeetTasha08: For that I would say four out of five.
GetHuman: And finally- any advice for other Dealextreme.com customers?
~SkeetTasha08: Call them early in the day or late. Don't forget any personal or account information you might need for Dealextreme.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SkeetTasha08 taken from his Dealextreme.com customer service problem that occurred on November 17th, 2017.

Dealextreme.com

1.00 of 5 stars | 19 reviews

~SkeetTasha08's Dealextreme.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Dealextreme.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Dealextreme.com in any way.

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