I have filed a complaint with Dean foods regard...
A Dean Foods customer review by GetHuman user GetHuman-397649 from November 21st, 2017
Background on GetHuman-397649's case
GetHuman: GetHuman-397649 - can you tell our other Dean Foods customers when your case took place?
GetHuman-397649: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Dean Foods, and if so, how?
GetHuman: And which of these common Dean Foods customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-397649 a list of common Dean Foods problems)
GetHuman-397649: "Returns" was why I was trying to call.
GetHuman-397649's review of Dean Foods customer service
GetHuman: So how would you sum up your experience for GetHuman's Dean Foods customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-397649: I have filed a complaint with Dean foods regarding consumer protection and choking on a foreign object(s) in their ice cream. They have called * times and offered me a **$ gift card. This from a company who gross ** billion dollars????? I have spoke with attorney and he said "VERY STRONG CASE, & that dean foods ARE CROOKS" I hope someone sees this...
GetHuman: Let's quantify your experience contacting Dean Foods. On a scale of 1 to 5, how easy is it go get help on a Dean Foods problem?
GetHuman-397649: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-397649: I'd give them a one out of five on communication.
GetHuman: And what about Dean Foods's ability to quickly and effectively address your problem?
GetHuman-397649: For that I would say one out of five.
GetHuman: And finally- any advice for other Dean Foods customers?
GetHuman-397649: Call them early in the day or late. Don't forget any personal or account information you might need for Dean Foods to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-397649 taken from his Dean Foods customer service problem that occurred on November 12th, 2017.
Dean Foods
1.00 of 5 stars | 1 reviews
GetHuman-397649's Dean Foods Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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