Debenhams: debhams big name craps service n rubbish custom...
A Debenhams customer review by GetHuman user ~sayda Patel from November 18th, 2017
Background on ~sayda Patel's case
GetHuman: ~sayda Patel - can you tell our other Debenhams customers when your case took place?
~sayda Patel: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Debenhams, and if so, how?
GetHuman: And which of these common Debenhams customer issues best describes the reason you wanted to talk to them?
(Shows ~sayda Patel a list of common Debenhams problems)
~sayda Patel: "Cancel order" was why I was trying to contact.
~sayda Patel's review of Debenhams customer service
GetHuman: So how would you sum up your experience for GetHuman's Debenhams customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sayda Patel: debhams big name craps service n rubbish customer service worst I've ever seen.Asian advisors don't speak clear English .there's no help.compete poor n horrible service
GetHuman: Let's quantify your experience contacting Debenhams. On a scale of 1 to 5, how easy is it go get help on a Debenhams problem?
~sayda Patel: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sayda Patel: I'd give them a one out of five on communication.
GetHuman: And what about Debenhams's ability to quickly and effectively address your problem?
~sayda Patel: For that I would say two out of five.
GetHuman: And finally- any advice for other Debenhams customers?
~sayda Patel: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Debenhams to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sayda Patel taken from his Debenhams customer service problem that occurred on November 15th, 2017.