Deezer: I wot to talk to them please

A Deezer customer review by GetHuman user GetHuman-leeire from December 8th, 2017

Background on GetHuman-leeire's case

GetHuman: GetHuman-leeire - can you tell our other Deezer customers when your case took place?
GetHuman-leeire: Yeah. It was evening, on December 4th.
GetHuman: Did you reach out to Deezer, and if so, how?
GetHuman-leeire: I used a help page I found on the GetHuman Deezer customer service contact info page: Contact Deezer Customer Service
GetHuman: And which of these common Deezer customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-leeire a list of common Deezer problems
GetHuman-leeire: "Billing" was why I was trying to contact.

GetHuman-leeire's review of Deezer customer service

GetHuman: So how would you sum up your experience for GetHuman's Deezer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-leeire: I wot to talk to them please
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-leeire: I have paid it
GetHuman: Let's quantify your experience contacting Deezer. On a scale of 1 to 5, how easy is it go get help on a Deezer problem?
GetHuman-leeire: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-leeire: I'd give them a five out of five on communication.
GetHuman: And what about Deezer's ability to quickly and effectively address your problem?
GetHuman-leeire: For that I would say five out of five.
GetHuman: And finally- any advice for other Deezer customers?
GetHuman-leeire: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Deezer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-leeire taken from his Deezer customer service problem that occurred on December 4th, 2017.


6.90 of 5 stars | 76 reviews
Deezer ReviewsHow to contact DeezerGeneral Deezer customer service info
GetHuman-leeire's Deezer Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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