Del Monte Foods: They were supposed to be closed and on EST but...
A Del Monte Foods customer review by GetHuman user ~shepherd564 from November 26th, 2017
Background on ~shepherd564's case
GetHuman: ~shepherd564 - can you tell our other Del Monte Foods customers when your case took place?
~shepherd564: Sure. It was morning, on November 25th.
GetHuman: Did you reach out to Del Monte Foods, and if so, how?
GetHuman: And which of these common Del Monte Foods customer issues best describes the reason you wanted to talk to them?
(Shows ~shepherd564 a list of common Del Monte Foods problems)
~shepherd564: "Where to buy" was why I was trying to call.
~shepherd564's review of Del Monte Foods customer service
GetHuman: So how would you sum up your experience for GetHuman's Del Monte Foods customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shepherd564: They were supposed to be closed and on EST but it was only *:**PM CST here when I started trying. So someone is turning off the phones early.
GetHuman: Let's quantify your experience contacting Del Monte Foods. On a scale of 1 to 5, how easy is it go get help on a Del Monte Foods problem?
~shepherd564: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shepherd564: I'd give them a one out of five on communication.
GetHuman: And what about Del Monte Foods's ability to quickly and effectively address your problem?
~shepherd564: For that I would say four out of five.
GetHuman: And finally- any advice for other Del Monte Foods customers?
~shepherd564: Call them early in the day or late. Don't forget any personal or account information you might need for Del Monte Foods to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shepherd564 taken from his Del Monte Foods customer service problem that occurred on November 25th, 2017.
Del Monte Foods
1.00 of 5 stars | 10 reviews
~shepherd564's Del Monte Foods Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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