Delphi: dear sir or madam this no. u gave on your site...

A Delphi customer review by GetHuman user GetHuman-46182 from November 22nd, 2017

Background on GetHuman-46182's case

GetHuman: GetHuman-46182 - can you tell our other Delphi customers when your case took place?
GetHuman-46182: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to Delphi, and if so, how?
GetHuman-46182: I used a help page I found on the GetHuman Delphi customer service contact info page: Contact Delphi Customer Service
GetHuman: And which of these common Delphi customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-46182 a list of common Delphi problems)
GetHuman-46182: "Warranty claim" was why I was trying to contact.

GetHuman-46182's review of Delphi customer service

GetHuman: So how would you sum up your experience for GetHuman's Delphi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-46182: dear sir or madam this no. u gave on your site is fake .you think that we are fool how horrible activities you done very shame full.
GetHuman: Let's quantify your experience contacting Delphi. On a scale of 1 to 5, how easy is it go get help on a Delphi problem?
GetHuman-46182: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-46182: I'd give them a one out of five on communication.
GetHuman: And what about Delphi's ability to quickly and effectively address your problem?
GetHuman-46182: For that I would say two out of five.
GetHuman: And finally- any advice for other Delphi customers?
GetHuman-46182: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Delphi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-46182 taken from his Delphi customer service problem that occurred on November 13th, 2017.

Delphi

1.00 of 5 stars | 3 reviews

GetHuman-46182's Delphi Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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