Delta Airlines Skymiles: Calling at *:**AM EST there was no wait time, t...
A Delta Airlines Skymiles customer review by GetHuman user ~Hawaii Exec. from November 24th, 2017
Background on ~Hawaii Exec.'s case
GetHuman: ~Hawaii Exec. - can you tell our other Delta Airlines Skymiles customers when your case took place?
~Hawaii Exec.: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Delta Airlines Skymiles, and if so, how?
GetHuman: And which of these common Delta Airlines Skymiles customer issues best describes the reason you wanted to talk to them?
(Shows ~Hawaii Exec. a list of common Delta Airlines Skymiles problems)
~Hawaii Exec.: "Make a booking" was why I was trying to call.
~Hawaii Exec.'s review of Delta Airlines Skymiles customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines Skymiles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hawaii Exec.: Calling at *:**AM EST there was no wait time, the rep. was professional, efficient and courteous. A**
GetHuman: Let's quantify your experience contacting Delta Airlines Skymiles. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines Skymiles problem?
~Hawaii Exec.: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hawaii Exec.: I'd give them a five out of five on communication.
GetHuman: And what about Delta Airlines Skymiles's ability to quickly and effectively address your problem?
~Hawaii Exec.: For that I would say one out of five.
GetHuman: And finally- any advice for other Delta Airlines Skymiles customers?
~Hawaii Exec.: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines Skymiles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hawaii Exec. taken from his Delta Airlines Skymiles customer service problem that occurred on November 18th, 2017.