Delta Airlines: I Googled this number and my stranded wife on a...
A Delta Airlines customer review by GetHuman user ~Dirty Dave from November 17th, 2017
Background on ~Dirty Dave's case
GetHuman: ~Dirty Dave - can you tell our other Delta Airlines customers when your case took place?
~Dirty Dave: Sure. It was morning, on November 10th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Dirty Dave a list of common Delta Airlines problems)
~Dirty Dave: "Frequent flyer program" was why I was trying to call.
~Dirty Dave's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dirty Dave: I Googled this number and my stranded wife on a late Delta floight was taken car of immediately, hotel, voucher, etc. Delta's other number was closed for the day.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Dirty Dave: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dirty Dave: I'd give them a one out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Dirty Dave: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Dirty Dave: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dirty Dave taken from his Delta Airlines customer service problem that occurred on November 10th, 2017.