Delta Airlines: I was connected immediately with this number af...
A Delta Airlines customer review by GetHuman user ~old lady from November 20th, 2017
Background on ~old lady's case
GetHuman: ~old lady - can you tell our other Delta Airlines customers when your case took place?
~old lady: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~old lady a list of common Delta Airlines problems)
~old lady: "Cancelled Flight" was why I was trying to call.
~old lady's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~old lady: I was connected immediately with this number after I had held for ** or so minutes on a number I found on their web site. Agent took care of problem with no hassle. Great
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~old lady: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~old lady: I'd give them a one out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~old lady: For that I would say two out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~old lady: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~old lady taken from his Delta Airlines customer service problem that occurred on November 13th, 2017.