Delta Airlines: I was not able to find help with three phone ca...
A Delta Airlines customer review by GetHuman user ~gale jack from November 23rd, 2017
Background on ~gale jack's case
GetHuman: ~gale jack - can you tell our other Delta Airlines customers when your case took place?
~gale jack: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~gale jack a list of common Delta Airlines problems)
~gale jack: "Baggage problem" was why I was trying to call.
~gale jack's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gale jack: I was not able to find help with three phone calls or submit a report for a lost item online because BDL airport in Windsor Locks, Ct. was not listed.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~gale jack: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gale jack: I'd give them a one out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~gale jack: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~gale jack: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gale jack taken from his Delta Airlines customer service problem that occurred on November 16th, 2017.