Delta Airlines: Jan **th ***a flight dl**** from Raleigh*Durham...
A Delta Airlines customer review by GetHuman user ~Michael Visconti from November 3rd, 2017
Background on ~Michael Visconti's case
GetHuman: ~Michael Visconti - can you tell our other Delta Airlines customers when your case took place?
~Michael Visconti: Yes. It was evening, on October 26th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Michael Visconti a list of common Delta Airlines problems)
~Michael Visconti: "Flight delayed" was why I was trying to call.
~Michael Visconti's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michael Visconti: Jan **th ***a flight dl**** from Raleigh*Durham. An attended that was at the boarding pass area saw me coming and right away she came over to me and asked if I need help, yes I do right away she to my bag and began writing my boarding pass, she asked what service I was in If,If I was married, that she was a good cook, asked for my ID and walked me through security.she was the most gracious person. If you can locate this person give her my e-mail address, *****@***.com. Want to thank her. She should be on the top of your list, for being so helpful. thank you. will always fly Delta
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~Michael Visconti: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michael Visconti: I'd give them a three out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~Michael Visconti: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~Michael Visconti: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michael Visconti taken from his Delta Airlines customer service problem that occurred on October 26th, 2017.