Delta Airlines: What a way to run an airline if it can be calle...

A Delta Airlines customer review by GetHuman user ~ carrier pigeon air from November 14th, 2017

Background on ~ carrier pigeon air's case

GetHuman: ~ carrier pigeon air - can you tell our other Delta Airlines customers when your case took place?
~ carrier pigeon air: Yeah. It was evening, on November 9th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
~ carrier pigeon air: I used the 800-221-1212 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~ carrier pigeon air a list of common Delta Airlines problems)
~ carrier pigeon air: "Missing item" was why I was trying to call.

~ carrier pigeon air's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ carrier pigeon air: What a way to run an airline if it can be called that. * out of ** customers have the same problem Goodbye Delta!
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~ carrier pigeon air: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ carrier pigeon air: I'd give them a four out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~ carrier pigeon air: For that I would say three out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~ carrier pigeon air: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ carrier pigeon air taken from his Delta Airlines customer service problem that occurred on November 9th, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

~ carrier pigeon air's Delta Airlines Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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