Delta Airlines: Your wait field needs more character spaces, th...
A Delta Airlines customer review by GetHuman user ~tellit like it is from November 19th, 2017
Background on ~tellit like it is's case
GetHuman: ~tellit like it is - can you tell our other Delta Airlines customers when your case took place?
~tellit like it is: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~tellit like it is a list of common Delta Airlines problems)
~tellit like it is: "Special Request" was why I was trying to call.
~tellit like it is's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tellit like it is: Your wait field needs more character spaces, the wait was *** and still no response just hold music, no option to call us back, nothing. We finally hung up.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~tellit like it is: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tellit like it is: I'd give them a four out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~tellit like it is: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~tellit like it is: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tellit like it is taken from his Delta Airlines customer service problem that occurred on November 9th, 2017.