Delta Airlines: buenas el servicio es p****simo cada vez que ll...
A Delta Airlines customer review by GetHuman user ~mariana manzo from November 16th, 2017
Background on ~mariana manzo's case
GetHuman: ~mariana manzo - can you tell our other Delta Airlines customers when your case took place?
~mariana manzo: Yeah. It was late at night, on November 7th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~mariana manzo a list of common Delta Airlines problems)
~mariana manzo: "Cancelled Flight" was why I was trying to call.
~mariana manzo's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mariana manzo: buenas el servicio es p****simo cada vez que llamo me dicen que todos los agentes est****n ocupado y me canso de esperar y ni siquiera vuelven a tomar la llamada....necesito comunicarme con ustedes para una informaci****n pero es imposible
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
~mariana manzo: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mariana manzo: I'd give them a three out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
~mariana manzo: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
~mariana manzo: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mariana manzo taken from his Delta Airlines customer service problem that occurred on November 7th, 2017.