Delta Airlines: delta was horrible when I travel with the on F...
A Delta Airlines customer review by GetHuman user GetHuman-207470 from October 31st, 2017
Background on GetHuman-207470's case
GetHuman: GetHuman-207470 - can you tell our other Delta Airlines customers when your case took place?
GetHuman-207470: Yes I can. It was middle of the night, on October 27th.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-207470 a list of common Delta Airlines problems)
GetHuman-207470: "Baggage problem" was why I was trying to call.
GetHuman-207470's review of Delta Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-207470: delta was horrible when I travel with the on Friday july *th and then again on monday july ** .I was booked on a * :**pm out *f atlanta.Did not get nptified untill after * :**. I was back and forth ATL airport .I was even put on a flight going to Lga then was told at **:** flight was cancelled due to curfew at Lga.I live in NY for ** years and know Lga closes at midnight.I was not a happer person.We were told to rebook and had to wait in line another hour before i was able to speak to someone Finally I was able to get on a flight on a flight into Kennedy at *am.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
GetHuman-207470: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-207470: I'd give them a one out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
GetHuman-207470: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
GetHuman-207470: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-207470 taken from his Delta Airlines customer service problem that occurred on October 27th, 2017.