Delta Dental Tricare: Did not work. I followed the instructions and...
A Delta Dental Tricare customer review by GetHuman user ~VetnWifeofRetired from November 25th, 2017
Background on ~VetnWifeofRetired's case
GetHuman: ~VetnWifeofRetired - can you tell our other Delta Dental Tricare customers when your case took place?
~VetnWifeofRetired: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Delta Dental Tricare, and if so, how?
GetHuman: And which of these common Delta Dental Tricare customer issues best describes the reason you wanted to talk to them?
(Shows ~VetnWifeofRetired a list of common Delta Dental Tricare problems)
~VetnWifeofRetired: "None of those really matches why I wanted to call Delta Dental Tricare that day." was why I was trying to call.
~VetnWifeofRetired's review of Delta Dental Tricare customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta Dental Tricare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~VetnWifeofRetired: Did not work. I followed the instructions and waited for the * request for SSN. When I didn't respond after the *rd request, it hung up on me. It is **** EST, but figured since they are based in California, there might be someone there. I will try tomorrow and see if it works during business hours.
GetHuman: Let's quantify your experience contacting Delta Dental Tricare. On a scale of 1 to 5, how easy is it go get help on a Delta Dental Tricare problem?
~VetnWifeofRetired: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~VetnWifeofRetired: I'd give them a three out of five on communication.
GetHuman: And what about Delta Dental Tricare's ability to quickly and effectively address your problem?
~VetnWifeofRetired: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta Dental Tricare customers?
~VetnWifeofRetired: Call them early in the day or late. Don't forget any personal or account information you might need for Delta Dental Tricare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~VetnWifeofRetired taken from his Delta Dental Tricare customer service problem that occurred on November 16th, 2017.
Delta Dental Tricare
1.00 of 5 stars | 11 reviews
~VetnWifeofRetired's Delta Dental Tricare Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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