Denny's Corp: Night before thanksgiving the Denny's on **th a...
A Denny's Corp customer review by GetHuman user ~JL from November 13th, 2017
Background on ~JL's case
GetHuman: ~JL - can you tell our other Denny's Corp customers when your case took place?
~JL: Sure. It was morning, on November 5th.
GetHuman: Did you reach out to Denny's Corp, and if so, how?
GetHuman: And which of these common Denny's Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~JL a list of common Denny's Corp problems)
~JL: "Make a reservation" was why I was trying to call.
~JL's review of Denny's Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Denny's Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JL: Night before thanksgiving the Denny's on **th and Michigan Rd in Indianapolis was DEAD there were literally * people in the entire restaurant besides me and my friend. Long story short, waited ** mins to be seated, ** mins to be served cold coffee, never got any refills, order was misentered, waitress then forgot to correct it, manager slammed some BURNT AND COLD pancakes on my table after the rest of my food was gone, waitress made comment about telling cook the pancakes were just sitting there (they plated them burnt side down) to fix it they deducted only $* from check. NEVER GOING TO DENNYS AGAIN!
GetHuman: Let's quantify your experience contacting Denny's Corp. On a scale of 1 to 5, how easy is it go get help on a Denny's Corp problem?
~JL: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JL: I'd give them a one out of five on communication.
GetHuman: And what about Denny's Corp's ability to quickly and effectively address your problem?
~JL: For that I would say one out of five.
GetHuman: And finally- any advice for other Denny's Corp customers?
~JL: Call them early in the day or late. Don't forget any personal or account information you might need for Denny's Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JL taken from his Denny's Corp customer service problem that occurred on November 5th, 2017.