Denny's Corp: Stood for five mins waiting to be seated. Hoste...
A Denny's Corp customer review by GetHuman user ~lisahoffman from November 21st, 2017
Background on ~lisahoffman's case
GetHuman: ~lisahoffman - can you tell our other Denny's Corp customers when your case took place?
~lisahoffman: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to Denny's Corp, and if so, how?
GetHuman: And which of these common Denny's Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~lisahoffman a list of common Denny's Corp problems)
~lisahoffman: "Complaint" was why I was trying to call.
~lisahoffman's review of Denny's Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Denny's Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lisahoffman: Stood for five mins waiting to be seated. Hostess took * people's monies before taking us to table by wall. I asked to have a booth she said none clean. Lots of empties that needed wiped off. Sat for ** mins before I went and found waitress. She apologized, took order. Never saw her again. Penni, the hostess did the rest. Said food was late because of huge group in back.When food came out Penni said she'd bring butter..never did. Eggs were cold, sausage cold, grits were cold and french toast seemed barely cooked. Only thing that was any good were the pancakes. When I complained she said she would take off our drinks. She was rough with us from the beginning thru to the end. This experiment has turned us against Demnys at tstops. We have the nicest one at home I'm Pleasant Hills PA. This one at Max Meadows was worst dining experience ever and Penni was not good at Customer Service. Then I called customer service and they were closed.
GetHuman: Let's quantify your experience contacting Denny's Corp. On a scale of 1 to 5, how easy is it go get help on a Denny's Corp problem?
~lisahoffman: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lisahoffman: I'd give them a one out of five on communication.
GetHuman: And what about Denny's Corp's ability to quickly and effectively address your problem?
~lisahoffman: For that I would say one out of five.
GetHuman: And finally- any advice for other Denny's Corp customers?
~lisahoffman: Call them early in the day or late. Don't forget any personal or account information you might need for Denny's Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lisahoffman taken from his Denny's Corp customer service problem that occurred on November 19th, 2017.