Denny's Corp: Went to dennys in dallas texus,ordered my food...
A Denny's Corp customer review by GetHuman user ~ferser from November 23rd, 2017
Background on ~ferser's case
GetHuman: ~ferser - can you tell our other Denny's Corp customers when your case took place?
~ferser: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Denny's Corp, and if so, how?
GetHuman: And which of these common Denny's Corp customer issues best describes the reason you wanted to talk to them?
(Shows ~ferser a list of common Denny's Corp problems)
~ferser: "Make a reservation" was why I was trying to call.
~ferser's review of Denny's Corp customer service
GetHuman: So how would you sum up your experience for GetHuman's Denny's Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ferser: Went to dennys in dallas texus,ordered my food to go. asked the hostess*cashier how long and was told **mins. I ended up waiting over an hour only to have the manager tell me that she doesnt see my ticketin the back.waited ** mins. while watching several other groups who arrived after me be seated and served and im still waiting on a ** min take out. finally the manager prepares my food after an hour and ten minute wait. I get my food walk right next door to my hotel only to find that food is cold and the portions are so small. like * tlb. spoon of cold mash potatoes, * pcs. of brocoli (just the tips) COLD. and a piece of steak that looked and tasted like it had been cook earlier that morning.Although I had to wait over an hour for it. On my future trips to dallas I will never , ever visit that DENNY'S again. And I certainly will not recommend it to any of my colleagues
GetHuman: Let's quantify your experience contacting Denny's Corp. On a scale of 1 to 5, how easy is it go get help on a Denny's Corp problem?
~ferser: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ferser: I'd give them a five out of five on communication.
GetHuman: And what about Denny's Corp's ability to quickly and effectively address your problem?
~ferser: For that I would say four out of five.
GetHuman: And finally- any advice for other Denny's Corp customers?
~ferser: Call them early in the day or late. Don't forget any personal or account information you might need for Denny's Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ferser taken from his Denny's Corp customer service problem that occurred on November 14th, 2017.