Denny's Corp: store refusing refund,food still left untouched

A Denny's Corp customer review by GetHuman user GetHuman-queenjs from November 30th, 2017

Background on GetHuman-queenjs's case

GetHuman: GetHuman-queenjs - can you tell our other Denny's Corp customers when your case took place?
GetHuman-queenjs: Yes I can. It was evening, on November 26th.
GetHuman: Did you reach out to Denny's Corp, and if so, how?
GetHuman-queenjs: I used the 800-733-6697 number I found for on the GetHuman Denny's Corp customer phone number page I was on: Denny's Corp Customer Service Phone Number
GetHuman: And which of these common Denny's Corp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-queenjs a list of common Denny's Corp problems)
GetHuman-queenjs: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-queenjs's review of Denny's Corp customer service

GetHuman: So how would you sum up your experience for GetHuman's Denny's Corp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-queenjs: store refusing refund,food still left untouched
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-queenjs: order was made wrong,called and talked to manager kristina who gave snappy attitude,told her i was coming back.now im back at store at *:**a.m and night manager refusing refund
GetHuman: Let's quantify your experience contacting Denny's Corp. On a scale of 1 to 5, how easy is it go get help on a Denny's Corp problem?
GetHuman-queenjs: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-queenjs: I'd give them a two out of five on communication.
GetHuman: And what about Denny's Corp's ability to quickly and effectively address your problem?
GetHuman-queenjs: For that I would say five out of five.
GetHuman: And finally- any advice for other Denny's Corp customers?
GetHuman-queenjs: Call them early in the day or late. Don't forget any personal or account information you might need for Denny's Corp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-queenjs taken from his Denny's Corp customer service problem that occurred on November 26th, 2017.

Denny's Corp

2.32 of 5 stars | 142 reviews

GetHuman-queenjs's Denny's Corp Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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