Denti-Cal: It's really awesome that Denti Cal is now avail...
A Denti-Cal customer review by GetHuman user ~mamasgirlz41 from November 25th, 2017
Background on ~mamasgirlz41's case
GetHuman: ~mamasgirlz41 - can you tell our other Denti-Cal customers when your case took place?
~mamasgirlz41: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Denti-Cal, and if so, how?
GetHuman: And which of these common Denti-Cal customer issues best describes the reason you wanted to talk to them?
(Shows ~mamasgirlz41 a list of common Denti-Cal problems)
~mamasgirlz41: "None of those really matches why I wanted to call Denti-Cal that day." was why I was trying to call.
~mamasgirlz41's review of Denti-Cal customer service
GetHuman: So how would you sum up your experience for GetHuman's Denti-Cal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mamasgirlz41: It's really awesome that Denti Cal is now available to adults, however, none of the offices on the website could get me in to see a dentist. I called only the dentists that stated that they're taking new patients and all of the ones I called said that they were not taking new patients. I have a severe throbbing toothache and none of them were able to help me. What is the point of having Denti Cal benefits for people if they cannot get in to see a dentist? It's a friggin joke!
GetHuman: Let's quantify your experience contacting Denti-Cal. On a scale of 1 to 5, how easy is it go get help on a Denti-Cal problem?
~mamasgirlz41: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mamasgirlz41: I'd give them a three out of five on communication.
GetHuman: And what about Denti-Cal's ability to quickly and effectively address your problem?
~mamasgirlz41: For that I would say five out of five.
GetHuman: And finally- any advice for other Denti-Cal customers?
~mamasgirlz41: Call them early in the day or late. Don't forget any personal or account information you might need for Denti-Cal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mamasgirlz41 taken from his Denti-Cal customer service problem that occurred on November 20th, 2017.
Denti-Cal
3.00 of 5 stars | 6 reviews
~mamasgirlz41's Denti-Cal Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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