Denver Post: After ** years of getting my paper by *:** to...
A Denver Post customer review by GetHuman user ~Genesee Don from November 27th, 2017
Background on ~Genesee Don's case
GetHuman: ~Genesee Don - can you tell our other Denver Post customers when your case took place?
~Genesee Don: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Denver Post, and if so, how?
GetHuman: And which of these common Denver Post customer issues best describes the reason you wanted to talk to them?
(Shows ~Genesee Don a list of common Denver Post problems)
~Genesee Don: "Cancel subscription" was why I was trying to call.
~Genesee Don's review of Denver Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Denver Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Genesee Don: After ** years of getting my paper by *:** to *:** am the new delivery person just brings it when ever they please. some times never and some times as late as **:**. This call, I feel was a waste of time (I think I was connected to someone in India) who said he would send the carrier a note. WOW what service! Shame on me for even subscribing to the post but old habits are hard to break!
GetHuman: Let's quantify your experience contacting Denver Post. On a scale of 1 to 5, how easy is it go get help on a Denver Post problem?
~Genesee Don: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Genesee Don: I'd give them a two out of five on communication.
GetHuman: And what about Denver Post's ability to quickly and effectively address your problem?
~Genesee Don: For that I would say five out of five.
GetHuman: And finally- any advice for other Denver Post customers?
~Genesee Don: Call them early in the day or late. Don't forget any personal or account information you might need for Denver Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Genesee Don taken from his Denver Post customer service problem that occurred on November 18th, 2017.