Denver Post: They charge extra for the TV reviews but did no...
A Denver Post customer review by GetHuman user ~customer denver from November 18th, 2017
Background on ~customer denver's case
GetHuman: ~customer denver - can you tell our other Denver Post customers when your case took place?
~customer denver: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Denver Post, and if so, how?
GetHuman: And which of these common Denver Post customer issues best describes the reason you wanted to talk to them?
(Shows ~customer denver a list of common Denver Post problems)
~customer denver: "Complaint" was why I was trying to call.
~customer denver's review of Denver Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Denver Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~customer denver: They charge extra for the TV reviews but did not deliver and said they WOULD NOT deliver...Whencustomers don't matter it's time to go out of business...they will not be missed
GetHuman: Let's quantify your experience contacting Denver Post. On a scale of 1 to 5, how easy is it go get help on a Denver Post problem?
~customer denver: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~customer denver: I'd give them a one out of five on communication.
GetHuman: And what about Denver Post's ability to quickly and effectively address your problem?
~customer denver: For that I would say four out of five.
GetHuman: And finally- any advice for other Denver Post customers?
~customer denver: Call them early in the day or late. Don't forget any personal or account information you might need for Denver Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~customer denver taken from his Denver Post customer service problem that occurred on November 8th, 2017.