Denver Post: What good does it do to have customer service i...
A Denver Post customer review by GetHuman user ~fed up from November 26th, 2017
Background on ~fed up's case
GetHuman: ~fed up - can you tell our other Denver Post customers when your case took place?
~fed up: Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to Denver Post, and if so, how?
GetHuman: And which of these common Denver Post customer issues best describes the reason you wanted to talk to them?
(Shows ~fed up a list of common Denver Post problems)
~fed up: "Complaint" was why I was trying to call.
~fed up's review of Denver Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Denver Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fed up: What good does it do to have customer service in South America. All they can do is send emails and the Post ignores them. This is now the *rd day this week, * day this month I have no paper. I tell them I want it delivered, but it does nt good.
GetHuman: Let's quantify your experience contacting Denver Post. On a scale of 1 to 5, how easy is it go get help on a Denver Post problem?
~fed up: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fed up: I'd give them a five out of five on communication.
GetHuman: And what about Denver Post's ability to quickly and effectively address your problem?
~fed up: For that I would say two out of five.
GetHuman: And finally- any advice for other Denver Post customers?
~fed up: Call them early in the day or late. Don't forget any personal or account information you might need for Denver Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fed up taken from his Denver Post customer service problem that occurred on November 22nd, 2017.