Dept of Child & Families, Access Florida: Applying for Florida food stamp assistance has...
A Dept of Child & Families, Access Florida customer review by GetHuman user ~Jes from November 21st, 2017
Background on ~Jes's case
GetHuman: ~Jes - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~Jes: Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~Jes a list of common Dept of Child & Families, Access Florida problems)
~Jes: "Local services" was why I was trying to call.
~Jes's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jes: Applying for Florida food stamp assistance has been a hassle. I have tried for * months and keep getting denied. I am a veteran of the US Air Force and cannot find any kind of employment and I have two children to feed. Horrible customer service , very rude, and blunt representatives. When you ask a question and simply want to make sure it's clarified they hang up and go off on you. For the ppl who really do need it you are denied. The ppl who don't no questions asked. I no longer want to deal with any kind of government assistance in Florida horrible service.
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~Jes: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jes: I'd give them a one out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~Jes: For that I would say one out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~Jes: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jes taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 17th, 2017.