Dept of Child & Families, Access Florida: Horrible. Can never get ahold of anyone and the...

A Dept of Child & Families, Access Florida customer review by GetHuman user GetHuman-366308 from November 20th, 2017

Background on GetHuman-366308's case

GetHuman: GetHuman-366308 - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
GetHuman-366308: Yup. It was evening, on November 13th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman-366308: I used the 866-762-2237 number I found for on the GetHuman Dept of Child & Families, Access Florida customer phone number page I was on: Dept of Child & Families, Access Florida Customer Service Phone Number
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-366308 a list of common Dept of Child & Families, Access Florida problems)
GetHuman-366308: "Local services" was why I was trying to call.

GetHuman-366308's review of Dept of Child & Families, Access Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-366308: Horrible. Can never get ahold of anyone and they just hang up if they can't hear you or forget to send you something so you have to call back and wait another hour!!!!
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
GetHuman-366308: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-366308: I'd give them a two out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
GetHuman-366308: For that I would say one out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
GetHuman-366308: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-366308 taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 13th, 2017.

Dept of Child & Families, Access Florida

1.60 of 5 stars | 64 reviews

GetHuman-366308's Dept of Child & Families, Access Florida Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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