Dept of Child & Families, Access Florida: Never got a human being on the phone! I called...
A Dept of Child & Families, Access Florida customer review by GetHuman user ~Aggravated from November 15th, 2017
Background on ~Aggravated's case
GetHuman: ~Aggravated - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~Aggravated: Yes I can. It was morning, on November 7th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~Aggravated a list of common Dept of Child & Families, Access Florida problems)
~Aggravated: "Local services" was why I was trying to call.
~Aggravated's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Aggravated: Never got a human being on the phone! I called three times and each time I put in my SS * the recording told me "I'm sorry I didn't understand that", when I started hitting *'s at random & finally thought I'd get a CS rep, it hung up on me! What's the point of this * and service?!
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~Aggravated: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Aggravated: I'd give them a one out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~Aggravated: For that I would say two out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~Aggravated: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Aggravated taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 7th, 2017.