Bad since befor Memorial Day, couldn't get the...

A customer review by GetHuman user ~Unique flower from November 16th, 2017

Background on ~Unique flower 's case

GetHuman: ~Unique flower - can you tell our other customers when your case took place?
~Unique flower : Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to, and if so, how?
~Unique flower : I used the 888-879-8790 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~Unique flower a list of common problems)
~Unique flower : "Change order" was why I was trying to call.

~Unique flower 's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unique flower : Bad since befor Memorial Day, couldn't get the **%*The server is too slow today ir is runtime error what is up with this site. No one answered the phone either kept saying you are first in the list right! Never answer
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~Unique flower : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unique flower : I'd give them a one out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~Unique flower : For that I would say four out of five.
GetHuman: And finally- any advice for other customers?
~Unique flower : Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unique flower taken from his customer service problem that occurred on November 8th, 2017.

2.33 of 5 stars | 1 reviews

~Unique flower 's Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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