Diamond Scooters, Inc.: Very helpful and knowledgeable. I had no idea...
A Diamond Scooters, Inc. customer review by GetHuman user ~Cassidy from November 3rd, 2017
Background on ~Cassidy's case
GetHuman: ~Cassidy - can you tell our other Diamond Scooters, Inc. customers when your case took place?
~Cassidy: Yup. It was middle of the night, on October 25th.
GetHuman: Did you reach out to Diamond Scooters, Inc., and if so, how?
GetHuman: And which of these common Diamond Scooters, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Cassidy a list of common Diamond Scooters, Inc. problems)
~Cassidy: "Repairs" was why I was trying to call.
~Cassidy's review of Diamond Scooters, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Diamond Scooters, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cassidy: Very helpful and knowledgeable. I had no idea which mobility scooter was right for me. Diamond Scooters asked me some questions and I got the perfect one. Highly recommend this company.
GetHuman: Let's quantify your experience contacting Diamond Scooters, Inc.. On a scale of 1 to 5, how easy is it go get help on a Diamond Scooters, Inc. problem?
~Cassidy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cassidy: I'd give them a five out of five on communication.
GetHuman: And what about Diamond Scooters, Inc.'s ability to quickly and effectively address your problem?
~Cassidy: For that I would say five out of five.
GetHuman: And finally- any advice for other Diamond Scooters, Inc. customers?
~Cassidy: Call them early in the day or late. Don't forget any personal or account information you might need for Diamond Scooters, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cassidy taken from his Diamond Scooters, Inc. customer service problem that occurred on October 25th, 2017.
Diamond Scooters, Inc.
5.00 of 5 stars | 85 reviews
~Cassidy's Diamond Scooters, Inc. Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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