Diapers.com: All people were at a company event and was told...
A Diapers.com customer review by GetHuman user ~linda from November 11th, 2017
Background on ~linda's case
GetHuman: ~linda - can you tell our other Diapers.com customers when your case took place?
~linda: Yup. It was afternoon, on November 7th.
GetHuman: Did you reach out to Diapers.com, and if so, how?
GetHuman: And which of these common Diapers.com customer issues best describes the reason you wanted to talk to them?
(Shows ~linda a list of common Diapers.com problems)
~linda: "Track order" was why I was trying to call.
~linda's review of Diapers.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Diapers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~linda: All people were at a company event and was told to call back later! Why is the OHBABY**P discount not automatically added at the end of your order? I assumed it would be but it wasn't so I have lost that amount off of my order. Mrs. Linda Stansel *** ***-****
GetHuman: Let's quantify your experience contacting Diapers.com. On a scale of 1 to 5, how easy is it go get help on a Diapers.com problem?
~linda: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~linda: I'd give them a two out of five on communication.
GetHuman: And what about Diapers.com's ability to quickly and effectively address your problem?
~linda: For that I would say five out of five.
GetHuman: And finally- any advice for other Diapers.com customers?
~linda: Call them early in the day or late. Don't forget any personal or account information you might need for Diapers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~linda taken from his Diapers.com customer service problem that occurred on November 7th, 2017.
Diapers.com
3.67 of 5 stars | 2 reviews
~linda's Diapers.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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