Digis: There are none of the options you listed using...
A Digis customer review by GetHuman user ~Dealerdeb1 from November 25th, 2017
Background on ~Dealerdeb1's case
GetHuman: ~Dealerdeb1 - can you tell our other Digis customers when your case took place?
~Dealerdeb1: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to Digis, and if so, how?
GetHuman: And which of these common Digis customer issues best describes the reason you wanted to talk to them?
(Shows ~Dealerdeb1 a list of common Digis problems)
~Dealerdeb1: "None of those really matches why I wanted to call Digis that day." was why I was trying to call.
~Dealerdeb1's review of Digis customer service
GetHuman: So how would you sum up your experience for GetHuman's Digis customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dealerdeb1: There are none of the options you listed using the press number for a human it sends you back to main menu just autimated .
GetHuman: Let's quantify your experience contacting Digis. On a scale of 1 to 5, how easy is it go get help on a Digis problem?
~Dealerdeb1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dealerdeb1: I'd give them a two out of five on communication.
GetHuman: And what about Digis's ability to quickly and effectively address your problem?
~Dealerdeb1: For that I would say one out of five.
GetHuman: And finally- any advice for other Digis customers?
~Dealerdeb1: Call them early in the day or late. Don't forget any personal or account information you might need for Digis to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dealerdeb1 taken from his Digis customer service problem that occurred on November 19th, 2017.
Digis
2.33 of 5 stars | 19 reviews
~Dealerdeb1's Digis Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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