Direct Source Imports, Inc.: Someone on call * hours per day * days a week t...
A Direct Source Imports, Inc. customer review by GetHuman user ~Susan from October 29th, 2017
Background on ~Susan's case
GetHuman: ~Susan - can you tell our other Direct Source Imports, Inc. customers when your case took place?
~Susan: Yup. It was evening, on October 21st.
GetHuman: Did you reach out to Direct Source Imports, Inc., and if so, how?
GetHuman: And which of these common Direct Source Imports, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Susan a list of common Direct Source Imports, Inc. problems)
~Susan: "Cancel order" was why I was trying to call.
~Susan's review of Direct Source Imports, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Direct Source Imports, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Susan: Someone on call * hours per day * days a week to take your order, or questions. Speak to a live person immediately.
GetHuman: Let's quantify your experience contacting Direct Source Imports, Inc.. On a scale of 1 to 5, how easy is it go get help on a Direct Source Imports, Inc. problem?
~Susan: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Susan: I'd give them a five out of five on communication.
GetHuman: And what about Direct Source Imports, Inc.'s ability to quickly and effectively address your problem?
~Susan: For that I would say five out of five.
GetHuman: And finally- any advice for other Direct Source Imports, Inc. customers?
~Susan: Call them early in the day or late. Don't forget any personal or account information you might need for Direct Source Imports, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Susan taken from his Direct Source Imports, Inc. customer service problem that occurred on October 21st, 2017.
Direct Source Imports, Inc.
5.00 of 5 stars | 30 reviews
~Susan's Direct Source Imports, Inc. Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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