DiscoveryStore.com: *-* only not ** hour does not even identify it...
A DiscoveryStore.com customer review by GetHuman user GetHuman-13547 from November 20th, 2017
Background on GetHuman-13547's case
GetHuman: GetHuman-13547 - can you tell our other DiscoveryStore.com customers when your case took place?
GetHuman-13547: Yeah. It was late at night, on November 15th.
GetHuman: Did you reach out to DiscoveryStore.com, and if so, how?
GetHuman: And which of these common DiscoveryStore.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-13547 a list of common DiscoveryStore.com problems)
GetHuman-13547: "Change order" was why I was trying to call.
GetHuman-13547's review of DiscoveryStore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's DiscoveryStore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-13547: *-* only not ** hour does not even identify it's self as the Discovery Channel store. Total BS they should fire who ever decided to use this method!
GetHuman: Let's quantify your experience contacting DiscoveryStore.com. On a scale of 1 to 5, how easy is it go get help on a DiscoveryStore.com problem?
GetHuman-13547: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-13547: I'd give them a two out of five on communication.
GetHuman: And what about DiscoveryStore.com's ability to quickly and effectively address your problem?
GetHuman-13547: For that I would say one out of five.
GetHuman: And finally- any advice for other DiscoveryStore.com customers?
GetHuman-13547: Call them early in the day or late. Don't forget any personal or account information you might need for DiscoveryStore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-13547 taken from his DiscoveryStore.com customer service problem that occurred on November 15th, 2017.
DiscoveryStore.com
1.00 of 5 stars | 1 reviews
GetHuman-13547's DiscoveryStore.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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