Disney Channel: I want a throwback channel
A Disney Channel customer review by GetHuman user GetHuman-avagasto from December 4th, 2017
Background on GetHuman-avagasto's case
GetHuman: GetHuman-avagasto - can you tell our other Disney Channel customers when your case took place?
GetHuman-avagasto: Yeah. It was morning, on December 2nd.
GetHuman: Did you reach out to Disney Channel, and if so, how?
GetHuman: And which of these common Disney Channel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-avagasto a list of common Disney Channel problems)
GetHuman-avagasto: "None of those really matches why I wanted to call Disney Channel that day." was why I was trying to call.
GetHuman-avagasto's review of Disney Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's Disney Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-avagasto: I want a throwback channel
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-avagasto: I would like to formally reqeust a Replay channel for older viewers
GetHuman: Let's quantify your experience contacting Disney Channel. On a scale of 1 to 5, how easy is it go get help on a Disney Channel problem?
GetHuman-avagasto: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-avagasto: I'd give them a four out of five on communication.
GetHuman: And what about Disney Channel's ability to quickly and effectively address your problem?
GetHuman-avagasto: For that I would say five out of five.
GetHuman: And finally- any advice for other Disney Channel customers?
GetHuman-avagasto: Call them early in the day or late. Don't forget any personal or account information you might need for Disney Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-avagasto taken from his Disney Channel customer service problem that occurred on December 2nd, 2017.