Disney Movie Club: Awesome service, considering the number Disney...
A Disney Movie Club customer review by GetHuman user ~Ranulf WolfSage from November 27th, 2017
Background on ~Ranulf WolfSage's case
GetHuman: ~Ranulf WolfSage - can you tell our other Disney Movie Club customers when your case took place?
~Ranulf WolfSage: Yes. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Disney Movie Club, and if so, how?
GetHuman: And which of these common Disney Movie Club customer issues best describes the reason you wanted to talk to them?
(Shows ~Ranulf WolfSage a list of common Disney Movie Club problems)
~Ranulf WolfSage: "Account Access" was why I was trying to call.
~Ranulf WolfSage's review of Disney Movie Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Disney Movie Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ranulf WolfSage: Awesome service, considering the number Disney Movie Club gives you is automated and refuses to give you a human connection!
GetHuman: Let's quantify your experience contacting Disney Movie Club. On a scale of 1 to 5, how easy is it go get help on a Disney Movie Club problem?
~Ranulf WolfSage: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ranulf WolfSage: I'd give them a four out of five on communication.
GetHuman: And what about Disney Movie Club's ability to quickly and effectively address your problem?
~Ranulf WolfSage: For that I would say five out of five.
GetHuman: And finally- any advice for other Disney Movie Club customers?
~Ranulf WolfSage: Call them early in the day or late. Don't forget any personal or account information you might need for Disney Movie Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ranulf WolfSage taken from his Disney Movie Club customer service problem that occurred on November 25th, 2017.