District of Columbia Office of Tax & Revenue: My call was dropped, even though calling from a...
A District of Columbia Office of Tax & Revenue customer review by GetHuman user ~beedubby from November 27th, 2017
Background on ~beedubby's case
GetHuman: ~beedubby - can you tell our other District of Columbia Office of Tax & Revenue customers when your case took place?
~beedubby: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to District of Columbia Office of Tax & Revenue, and if so, how?
GetHuman: And which of these common District of Columbia Office of Tax & Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~beedubby a list of common District of Columbia Office of Tax & Revenue problems)
~beedubby: "None of those really matches why I wanted to call District of Columbia Office of Tax & Revenue that day." was why I was trying to call.
~beedubby's review of District of Columbia Office of Tax & Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's District of Columbia Office of Tax & Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beedubby: My call was dropped, even though calling from a land line. I tried to call back and there was no answer, not even hold! Called back again, only to wait for even longer. Issue still not resolved...
GetHuman: Let's quantify your experience contacting District of Columbia Office of Tax & Revenue. On a scale of 1 to 5, how easy is it go get help on a District of Columbia Office of Tax & Revenue problem?
~beedubby: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beedubby: I'd give them a one out of five on communication.
GetHuman: And what about District of Columbia Office of Tax & Revenue's ability to quickly and effectively address your problem?
~beedubby: For that I would say one out of five.
GetHuman: And finally- any advice for other District of Columbia Office of Tax & Revenue customers?
~beedubby: Call them early in the day or late. Don't forget any personal or account information you might need for District of Columbia Office of Tax & Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beedubby taken from his District of Columbia Office of Tax & Revenue customer service problem that occurred on November 19th, 2017.
District of Columbia Office of Tax & Revenue
1.00 of 5 stars | 9 reviews
~beedubby's District of Columbia Office of Tax & Revenue Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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