Dollar Rent-A-Car: First time renting from this company, & wanted...
A Dollar Rent-A-Car customer review by GetHuman user ~bridge24tt from November 22nd, 2017
Background on ~bridge24tt's case
GetHuman: ~bridge24tt - can you tell our other Dollar Rent-A-Car customers when your case took place?
~bridge24tt: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Dollar Rent-A-Car, and if so, how?
GetHuman: And which of these common Dollar Rent-A-Car customer issues best describes the reason you wanted to talk to them?
(Shows ~bridge24tt a list of common Dollar Rent-A-Car problems)
~bridge24tt: "Cancel booking" was why I was trying to call.
~bridge24tt's review of Dollar Rent-A-Car customer service
GetHuman: So how would you sum up your experience for GetHuman's Dollar Rent-A-Car customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bridge24tt: First time renting from this company, & wanted to make sure I rented online correctly. All turned out great when I called. Now praying for a problem-free trip!
GetHuman: Let's quantify your experience contacting Dollar Rent-A-Car. On a scale of 1 to 5, how easy is it go get help on a Dollar Rent-A-Car problem?
~bridge24tt: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bridge24tt: I'd give them a three out of five on communication.
GetHuman: And what about Dollar Rent-A-Car's ability to quickly and effectively address your problem?
~bridge24tt: For that I would say one out of five.
GetHuman: And finally- any advice for other Dollar Rent-A-Car customers?
~bridge24tt: Call them early in the day or late. Don't forget any personal or account information you might need for Dollar Rent-A-Car to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bridge24tt taken from his Dollar Rent-A-Car customer service problem that occurred on November 14th, 2017.