Dollar Tree: I noticed how well the edwardsville store had l...
A Dollar Tree customer review by GetHuman user ~anonymous from November 25th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Dollar Tree customers when your case took place?
~anonymous: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Dollar Tree, and if so, how?
GetHuman: And which of these common Dollar Tree customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Dollar Tree problems)
~anonymous: "Change order" was why I was trying to call.
~anonymous's review of Dollar Tree customer service
GetHuman: So how would you sum up your experience for GetHuman's Dollar Tree customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: I noticed how well the edwardsville store had looked last week so clean manager name was janice very nice helpful as she was cleaning store and cashier was very polite and i was amazed but how she ran idems back and cleaned counters its so nice to see employees enjoying there job and taking great pride in there work i didnt notice cashier name her nails were painted with sparkle nailpolish i just want to say keep the good polite workers hope to see many more store associates like them
GetHuman: Let's quantify your experience contacting Dollar Tree. On a scale of 1 to 5, how easy is it go get help on a Dollar Tree problem?
~anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a four out of five on communication.
GetHuman: And what about Dollar Tree's ability to quickly and effectively address your problem?
~anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Dollar Tree customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Dollar Tree to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Dollar Tree customer service problem that occurred on November 19th, 2017.