Domino's Pizza: Hello Dominos,**whats wrong with you guys, i pl...

A Domino's Pizza customer review by GetHuman user ~vaibhav from November 28th, 2017

Background on ~vaibhav's case

GetHuman: ~vaibhav - can you tell our other Domino's Pizza customers when your case took place?
~vaibhav: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~vaibhav: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~vaibhav a list of common Domino's Pizza problems)
~vaibhav: "Delivery problem" was why I was trying to call.

~vaibhav's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vaibhav: Hello Dominos,**whats wrong with you guys, i placed an order for one large pizza with marinara sauce. but it get tomato sauce. I called up the store number which my online receipt shows but the call get routed to Union city dominos and they just hung up saying its a union city store. What the **** i called up the number which is displayed. I made another call and luckily it went to the right store and had to explain the error they made. He kept me on hold for **mins and said sir we are sending you a new pizza , can you please pack the old pizza and keep it ready mean while our driver would come and deliver the pizza to you.**facts:*:- time is **:** now, all my guest who stayed up for pizza had left, just because of this blunder. * *:- What will i do with the new pizza if it arrives, * *: I feel like i am betrayed.**Highly disappointed and unsatisfied
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~vaibhav: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vaibhav: I'd give them a five out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~vaibhav: For that I would say four out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~vaibhav: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vaibhav taken from his Domino's Pizza customer service problem that occurred on November 21st, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~vaibhav's Domino's Pizza Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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