Domino's Pizza: I LOVE dominos, so this is obviously a bad comp...

A Domino's Pizza customer review by GetHuman user ~sandrala1 from November 24th, 2017

Background on ~sandrala1's case

GetHuman: ~sandrala1 - can you tell our other Domino's Pizza customers when your case took place?
~sandrala1: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Domino's Pizza, and if so, how?
~sandrala1: I used the 734-930-3030 number I found for on the GetHuman Domino's Pizza customer phone number page I was on: Domino's Pizza Customer Service Phone Number
GetHuman: And which of these common Domino's Pizza customer issues best describes the reason you wanted to talk to them?
(Shows ~sandrala1 a list of common Domino's Pizza problems)
~sandrala1: "Missing Order" was why I was trying to call.

~sandrala1's review of Domino's Pizza customer service

GetHuman: So how would you sum up your experience for GetHuman's Domino's Pizza customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sandrala1: I LOVE dominos, so this is obviously a bad complaint coming from me. I ordered my pizza over an hour and a half ago, recieved a text ** mins ago saying they were outside and didnt want a ticket. I sat outside for ** minutes texting and calling them, in the cold at * am... and no response. I called the san luis obispo store, and no one even let me explain.. they kept passing me off to the next person. Finally i spoke to a manger and she just sounded annoyed.Thats messed up as eff. Learn to be a human freaking say sorry ? offer a free drink ? or maybe just be nice ? Ugh, never again slo dominos, never again.
GetHuman: Let's quantify your experience contacting Domino's Pizza. On a scale of 1 to 5, how easy is it go get help on a Domino's Pizza problem?
~sandrala1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sandrala1: I'd give them a two out of five on communication.
GetHuman: And what about Domino's Pizza's ability to quickly and effectively address your problem?
~sandrala1: For that I would say three out of five.
GetHuman: And finally- any advice for other Domino's Pizza customers?
~sandrala1: Call them early in the day or late. Don't forget any personal or account information you might need for Domino's Pizza to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sandrala1 taken from his Domino's Pizza customer service problem that occurred on November 21st, 2017.

Domino's Pizza

1.85 of 5 stars | 198 reviews

~sandrala1's Domino's Pizza Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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